MoveWise

Privacy Policy

Privacy Policy

Last updated: 09/02/2026

MoveWise (“we”, “us”, or “our”) is a property services company committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or engage with our property-related services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: MoveWise
Business type: Property services company
Email address: [insert contact email]
Registered address: [insert business address]

MoveWise is the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following personal data:

2.1 Information you provide directly

Full name
Email address
Telephone number
Property address or location
Details relating to property sales, lettings, valuations, or enquiries
Any other information you submit via forms, emails, or phone contact

2.2 Information collected automatically

IP address
Browser type and version
Device and operating system information
Pages visited and interaction with our website

This data helps us improve our website and services.

3. How We Use Your Personal Data

We use your personal data to:

Respond to enquiries and requests
Provide property-related services
Arrange valuations, viewings, or consultations
Communicate with you about your property or enquiry
Improve our website and customer experience
Meet legal and regulatory obligations

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent – where you have given clear permission
Contract – where processing is necessary to provide property services
Legitimate interests – to operate and improve our business
Legal obligation – where required by law or regulation

5. Sharing Your Personal Data

We do not sell your personal data.

We may share your data with:

Trusted third-party service providers (e.g. IT systems, CRM platforms, website hosting)
Professional advisers such as solicitors or accountants
Property-related partners where necessary to deliver services
Regulatory or legal authorities where required

All third parties are required to protect your data and use it only for agreed purposes.

6. Data Security

We take appropriate technical and organisational measures to safeguard your personal data, including secure systems and restricted access.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purpose it was collected for
Meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted or anonymised.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at [insert email].

9. Cookies

Our website may use cookies to:

Improve functionality
Analyse website traffic
Enhance user experience

You can manage or disable cookies via your browser settings.
A separate Cookie Policy may apply.

10. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

MoveWise
Email: [insert contact email]
Address: [insert business address]

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